WhatsApp Automation Services
We build WhatsApp automation workflows that help businesses respond faster, capture leads, automate follow-ups and connect customer conversations with CRM, ads and business systems.
Turn WhatsApp conversations into organized, automated and conversion-focused workflows.
At Xaptivo, we help businesses automate customer communication through WhatsApp. From instant replies and lead qualification to follow-up sequences, CRM updates, booking messages and AI chatbot workflows, we create automation systems that reduce manual work and improve response speed.
WhatsApp workflows designed for faster response and better conversion.
We build automation flows that support sales, marketing, customer support, bookings, updates and business operations.
Auto Reply Workflows
Instant WhatsApp responses for enquiries, campaigns, keywords, forms and customer messages.
Lead Qualification
Capture customer details, understand intent and route quality leads to the right team.
Follow-up Automation
Automated follow-up messages for enquiries, quotations, abandoned leads and customer journeys.
Campaign Automation
Connect Meta ads, landing pages and lead forms with WhatsApp response workflows.
Booking Automation
Send booking confirmations, reminders, reschedule messages and customer updates.
CRM Integration
Connect WhatsApp conversations with CRM enquiries, staff assignment and customer records.
AI WhatsApp Chatbots
AI-powered WhatsApp assistants for customer queries, routing, support and lead handling.
Reports & Tracking
Track enquiries, campaign sources, response workflows and automation performance.
Automation planned around real customer conversations.
We design WhatsApp workflows by understanding your customer journey, lead sources, response needs and internal business process.
Workflow Discovery
Understanding your enquiry sources, customer journey, response flow and business goals.
Automation Mapping
Planning triggers, keywords, message flows, routing logic and follow-up sequences.
Message Strategy
Creating clear, branded and conversion-focused WhatsApp message flows.
Integration Setup
Connecting WhatsApp with CRM, ads, forms, APIs, payment links or business systems.
Testing & Launch
Testing triggers, responses, routing, templates and workflows before launch.
Optimization
Improving automation flows based on customer response, conversion and business needs.
WhatsApp automation powered by reliable platforms and integrations.
We work with WhatsApp Business tools, CRM systems, APIs and automation platforms to create connected communication workflows.
WhatsApp Business
Meta
Interakt
WhatsApp API
CRM Systems
AI Chatbot
Analytics
Automation
Practical WhatsApp use cases for sales, support and operations.
We design automation flows that connect enquiry sources, WhatsApp conversations, CRM actions and business outcomes.
Lead Capture & Auto Response
CRM Follow-up Automation
Tour & Booking Automation
E-Commerce Notifications
Appointment & Reminder Automation
AI WhatsApp Chatbot
Automate customer conversations with smarter WhatsApp workflows.
Build faster response systems, automated follow-ups and connected communication flows for better conversions.
Frequently Asked Questions
WhatsApp automation uses predefined workflows, triggers and integrations to send automatic responses, follow-ups, reminders and customer updates.
Yes. We can connect WhatsApp enquiries with CRM records, staff assignment, lead stages and follow-up workflows.
Yes. WhatsApp automation can support click-to-WhatsApp campaigns, instant replies, lead qualification and campaign-based follow-up flows.
Yes. We can build AI-powered WhatsApp chatbots for customer queries, lead support, routing and human handover.
Yes. We can configure workflows for sending PDFs, booking confirmations, payment updates, reminders and customer messages.
Yes. We can provide workflow improvements, message updates, integration support and automation optimization after launch.
We are happy to help you.
Share your WhatsApp automation requirement and our team will help you plan the right workflow for your business.